About

FAQ

• Where is the store based?

  Phoenix, AZ

• Do you accept orders placed outside of the US?

  Of course!

• How long will it take to receive my order?

  Once shipped, most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary, usually between 1 and 2 weeks. If you need expedited shipping, please contact me to work it out.

• What type of t-shirt do you use?

  All t-shirts and hoodies used are American Apparel unless otherwise noted. These are made in the USA and are 100% sweatshop-free. They are extra soft and have more of a modern, slim cut. They do tend to shrink a little bit when dried, so if you are in between sizes I would suggest ordering a size up. They also do run somewhat smaller than regular tees, so please check the size chart if you are concerned about the sizing here:
  http://store.americanapparel.net/sizing.html

• How are your shirts printed?

  All shirts are screen printed.

• What types of payment do you accept?

  All orders are processed through Paypal. You do not need a Paypal account to place an order. Paypal can safely and securely process your credit card information. If you wish to pay by check or money order, please contact me.

• How do you ship?

  All domestic and international orders are shipped via USPS. If you would like to arrange for different shipping options, please feel free to contact me.

• Do you accept design submissions?

  Not at this time, but I would love to check out your work!

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.